Gmail
A Gmail AI assistant that handles the work behind the email
In a small business, most email is a job in disguise: a lead that needs a quote, a customer asking when the crew arrives, a vendor bill, or an applicant. TeamShift connects to Gmail and hands each job to the AI worker built for it. Support sorts and drafts replies. Sales answers new inquiries fast. Finance pulls bills and chases unpaid invoices. People handles applicants. Replies sit as drafts until you approve them, and you pick in Company Brain which labels and mailboxes the team can read.
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Gmail: the short answers
What can an AI assistant do in Gmail?
An AI assistant in Gmail can sort incoming mail by what it needs, draft replies in your tone, pull out bills and receipts, and flag messages that need the owner. Gmail's own Gemini features summarize threads and help write single emails. TeamShift acts on the email in your other apps too: updating the CRM, chasing an invoice in QuickBooks, or booking an interview, while every send waits for your approval.
How is TeamShift different from Gemini in Gmail?
If you want help reading and writing inside your inbox, Gemini in Gmail does that well: thread summaries, Help me write, and suggested replies. TeamShift is for whole jobs that start in Gmail and end somewhere else. A new lead becomes a reply draft, a CRM record, and a follow-up reminder. A vendor bill becomes a QuickBooks entry. You check the finished result once instead of doing every step yourself.
Does TeamShift send emails from my Gmail on its own?
No. Anything that goes to a customer, vendor, or applicant is saved as a draft and waits for your OK. You can approve, edit, or reject it from TeamShift or by text. Labeling and sorting can run without asking because they are easy to undo. Every action is recorded, so you can see what the team read, drafted, and did.
Who does what
The jobs your team takes
Operations lead
- Writes a morning brief from overnight email: what is urgent, who is waiting on you, and what the team already handled.
Support worker
- Sorts the Gmail inbox each morning into needs-reply, waiting-on-customer, bills, and newsletters, and drafts replies to routine customer questions.
Sales worker
- Spots new inquiries from your contact form and referrals in Gmail and drafts a first reply within minutes, with the questions you usually ask to quote the job.
- Follows up on estimates sent from Gmail that have gone quiet for a week, with a short draft you can approve in one tap.
Finance worker
- Pulls vendor bills and receipts out of Gmail attachments and matches them to QuickBooks so month-end isn't a scavenger hunt.
People worker
- Collects job applications that arrive by email, screens them against your must-haves, and drafts interview invitations.
Stays with you
What never runs without you
- Approving every email that goes to a customer, vendor, or applicant
- Deleting or archiving messages you may need later
- Pricing, discounts, and promises made in a reply
- Which labels and mailboxes the team is allowed to read
Anything that sends, pays, publishes, or deletes waits for your OK, and every step is recorded. How approval works.
By the numbers
The numbers behind it
- Gemini in Gmail: Gmail's built-in Gemini can draft and refine emails, condense long threads into bullet points, and suggest meeting times from Google Calendar on eligible Google Workspace or AI plans.
FAQ
Questions owners ask
Do I need Google Workspace, or does personal Gmail work?
TeamShift works with Gmail accounts you connect in Company Brain. Many small businesses run on Google Workspace, and you choose which mailbox and labels the team may read.
Will the drafts sound like me?
Drafts follow how you have written to customers before, and the team learns from your edits and corrections. If you change a draft before approving it, that preference is remembered.
Can I still use Gemini alongside TeamShift?
Yes, they don't conflict. Many owners use Gemini to tidy a single email and TeamShift for the follow-up work that spans Gmail, the calendar, the CRM, and QuickBooks.
What does it cost to run in Gmail?
Creating a workspace is free. Work is billed by usage at 3x its compute cost, quoted with a maximum before it starts, with daily and monthly caps you set.
Pricing
Pay by usage, not per seat
Creating your workspace is free. The work your team runs is billed at 3x its compute cost, quoted with a maximum before it starts. No subscription, no seats, no per-job products. See pricing.