Slack
A Slack AI agent your team can hand real work to
In a small team, Slack is where work gets asked for: can someone chase that invoice, did the Hendersons get a reply, who is scheduling interviews. TeamShift connects to Slack so those requests reach an AI worker that can act in your other apps. The Operations lead posts a morning brief to a channel you pick and tracks what got done. Sales, Finance, Support, and People report progress and ask for approvals where you already work. You choose in Company Brain which channels the team may read. Messages to customers still wait for your OK.
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Slack: the short answers
What can an AI agent do in Slack?
An AI agent in Slack can post daily briefs, answer questions about the business, take requests from teammates, report progress, and collect approvals. Slack AI, built into paid plans, summarizes channels and threads and creates daily recaps of what you missed. With TeamShift, a request in Slack turns into work done in Gmail, QuickBooks, HubSpot, or your calendar, with customer-facing steps waiting for approval.
Should I use Slack AI or TeamShift?
Use Slack AI if the problem is keeping up with Slack itself: channel summaries, recaps, and search answers. Use TeamShift if the problem is the work people ask for in Slack, like replying to a lead, chasing a payment, or scheduling an interview. They work well together. Slack AI tells you what was said, and TeamShift does what was asked.
Can my whole team use TeamShift from Slack?
Teammates in the channels you connect can see briefs and progress updates, and you decide who may hand off work and who approves. TeamShift has no per-seat pricing, so adding people to the channel does not change cost. Work is billed by usage at 3x compute cost, quoted with a maximum before it starts.
Who does what
The jobs your team takes
Operations lead
- Posts a morning brief to a Slack channel: overnight leads, unpaid invoices, today's appointments, and what is waiting on you.
- Turns a request like 'chase the Miller invoice' in Slack into a tracked task, assigns it to the right worker, and posts when it is done.
Sales worker
- Posts each new inbound lead to a sales channel with a drafted reply you can approve from the thread.
Finance worker
- Shares a weekly overdue-invoice summary in Slack and asks before sending any reminder.
People worker
- Posts new applicant shortlists to a hiring channel so the crew lead can weigh in before interviews are booked.
Research worker
- Answers a teammate's Slack question about a competitor's pricing with sources, and says when evidence is thin.
Stays with you
What never runs without you
- Approving anything sent to customers, vendors, or applicants
- Who on the team can hand off work and approve it
- Which Slack channels the team may read
- Posting in shared or customer-facing channels
Anything that sends, pays, publishes, or deletes waits for your OK, and every step is recorded. How approval works.
By the numbers
The numbers behind it
- Slack AI: Salesforce made Slack AI available to all paid Slack plans and added recaps that deliver daily digests of selected channels.
Sources: Salesforce News, Slack AI news update.
FAQ
Questions owners ask
Do I need a paid Slack plan?
TeamShift connects to the Slack workspace you link. Slack AI features depend on your Slack plan. TeamShift doesn't.
Will TeamShift read DMs?
Only what you allow in Company Brain. Most owners connect a few work channels and leave DMs out.
Can I approve things directly in Slack?
Approvals can reach you where you work, including by text and in TeamShift. Every approval is recorded either way.
Does it work with Microsoft Teams too?
Yes. TeamShift also works in Microsoft Teams for businesses on Microsoft 365.
Pricing
Pay by usage, not per seat
Creating your workspace is free. The work your team runs is billed at 3x its compute cost, quoted with a maximum before it starts. No subscription, no seats, no per-job products. See pricing.