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AI quote follow-up for trades and landscaping

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In a trade or landscaping business, the office work leaks jobs. The phone rings while everyone is on a job, and the quote you sent last week goes quiet. A team of AI workers texts back missed callers, follows up every quote on your schedule, asks for reviews, and drafts the crew schedule. Booking a visit or giving a price waits for your OK.

The trade version of the problem

The numbers are not abstract for a service business:

  • 62% of calls to small businesses go unanswered (oncehub).
  • Roughly 30% of incoming calls are from potential new customers (oncehub).
  • One contractor logged 41 missed calls in a month. After filtering out junk and current clients, that left 9 lost leads. At an average job value of $800, that is $7,200 in revenue in a single month (oncehub).
  • Home services miss 40-60% of incoming calls (getaira); their own table puts the range at 27-62%.
  • 85% of callers who reach voicemail never call back, and 62% contact a competitor instead (getaira).
  • A receptionist to cover the desk costs $37,230 a year at the median, or $46,500 to $52,100 fully loaded at our labelled 1.25x to 1.4x assumption (BLS wage, our load factor).

What the team handles for a trade or landscaping business

  • Missed calls: a text back to the caller, and an alert to you
  • Every quote followed up, from a small repair to a full replacement
  • Review requests after a completed job
  • Invoice chasing so you are not doing it on a Sunday
  • Draft technician or crew schedules
  • Reminders for seasonal work and maintenance visits

How the calls run

The Support worker answers your business line with an AI voice, day, night, and weekends, and tells the caller it is an AI assistant. It finds out what the problem is and where. Booking a visit or giving a price waits for your OK, and the caller is told someone will confirm. For real emergencies, keep your on-call line.

Diagnosis, pricing, permits, and safety stay with your licensed techs.

What to do next

Tell us what is slipping and we will scope it, or get started free. The guide below covers why quotes go cold and how the follow-up works.

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