Follow a request and check its result

Return to the request in Your team. Read its latest messages, results and any question or review it is waiting for. If the worker needs information, answer the attached question. If it needs a decision, use the relevant decision control.

Check that the reported result answers your original request. An unsent draft, a plan, a connection or a queued action is not proof of a completed external effect.

When a request fails, read the error and identify whether the problem is missing information, account access, an approval or an external service. Fix the identified cause before continuing through the control offered by the workspace.

Do not submit the same consequential request again when its previous effect is uncertain. Check the connected system or ask private support first, especially for messages, payments and record deletion.