Capture the review while the yard still looks finished

You just transformed a yard, the customer is thrilled, and the truck pulls away. TeamShift reads that job-complete signal, drafts the review request in your voice, and routes it to you for approval — timed to the peak of the customer's satisfaction. You approve; it sends. If a customer signals dissatisfaction, it comes to you first so you resolve it on your terms. That is the full operation, running reliably every time a job closes.

Positioning

Built for searchers who already have the problem.

The problem

Reviews get earned on-site and never collected

Landscaping is one of the few trades where the customer sees the finished result the moment the crew leaves. That satisfaction peaks on day one, then fades. Most owners ask for reviews sporadically, so a portfolio of excellent work shows up as a handful of stale ratings. People searching 'landscaper near me' pick the crew with recent, specific reviews — and the operation to collect them should be as consistent as the work itself.

Customer satisfaction peaks the day the job finishes, not a week later.
Inconsistent asking turns great work into thin, outdated review counts.
Recent, specific reviews win the 'near me' search more than star totals alone.
A reliable collection operation runs the same way every time a job closes.

Workflow

Drafted requests, timed to completion, owner-approved before they send

TeamShift reads the signals you already produce — a job marked done in your scheduler, a final invoice, a closeout note — and drafts a review request in plain language that matches how your business talks. Each draft is packaged with the customer name, the job details, and the suggested send time so you can approve, edit, or skip in seconds. If a customer signals dissatisfaction, that conversation routes directly to you before any follow-up goes out. You remain in command of every message that leaves your business.

Reads completion signals from your scheduler, invoices, or closeout notes.
Drafts requests in your voice, with customer name and job context attached.
Bundles timing and details so approval takes seconds, not minutes.
Dissatisfaction routes to the owner immediately — before any public touchpoint.

Delivered outcome

A steady flow of fresh reviews, owner-controlled at every step

Instead of remembering to text each customer, you open a short list of ready-to-send requests and approve the ones that look right. Happy customers get a timely, specific ask while the yard still looks sharp — which is when response rates are highest. Unhappy customers reach you privately so the issue gets resolved before it posts. You decide who gets asked, when, and exactly how the message reads. Pricing, scheduling, refunds, and payment commitments always stay with you.

Approve a batch of ready requests in minutes, not one-off throughout the week.
Timely, specific asks reliably outperform generic mass texts on response rate.
Private escalation keeps complaints off public platforms while you resolve them.
Owner controls who is asked, the timing, and the exact wording every time.

Compounding value

A reputation operation that compounds with every season

Review follow-up is a durable operation because the demand renews every season: every finished yard is a new opportunity to build the record that wins the next job. This page connects to landscaping missed-call follow-up and quote follow-up so the moments before, during, and after a job form one continuous operation — and to HVAC review follow-up for owners running more than one trade. Each piece of the operation reinforces the next.

Reputation demand renews every season as new jobs complete.
Internal links tie missed-call, quote, and review moments into one operation.
Cross-trade link to HVAC review follow-up serves multi-trade owners.
Each connected workflow compounds the value of the one before it.

Questions

Before you request it

When does TeamShift draft a review request for a landscaping job?

TeamShift reads the completion signal you already produce — a finished status in your scheduler, a final invoice, or a closeout note — and drafts the request timed to the days right after the job closes, when the yard still looks its best and the customer's satisfaction is at its peak. The draft is held for your approval before anything sends. You can adjust the timing on any individual request.

What happens if a customer signals they are unhappy?

Any reply or signal that indicates dissatisfaction routes directly to you instead of pushing the customer toward a public rating. You decide how to respond and whether to resolve the issue first. The operation is designed so that complaints surface privately, giving you the opportunity to fix them before they become a one-star post — because you are in command of the outcome, not reacting to it.

Does TeamShift send review requests without my approval?

No. Every request is drafted and held until you approve, edit, or skip it. Pricing, scheduling, refunds, and payment commitments always stay with you — those decisions never enter the automated workflow. TeamShift delivers the draft, the timing, and the context so the ask is ready the moment you want it. You are the only one who decides what actually sends.