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TeamShift

returns rma triage service

Returns and RMAs triaged

Return requests checked against policy, order status, and next-step instructions.

We handle

The work that gets done

  • Return request queue review
  • Policy match and exception notes
  • Customer-ready next-step replies

How we work

How TeamShift handles it

  1. Connect order and support systems
  2. TeamShift checks each return against policy
  3. You review exceptions, fraud signals, and edge cases

Questions

Before you request it

Can this handle Shopify returns?

Yes. Shopify support queues are a common source.

Will exceptions be approved automatically?

No. Exceptions stay gated.

Related TeamShift outcomesFull marketplace
Custom website setupA clean business website launched fast: pages, copy, contact path, and basic tracking handled for you.Books cleaned & reconciledRecent books cleaned up, matched, and flagged so the messy parts stop sitting open.Inbox triaged for a weekA full week of email read, sorted, and answered in your voice. You approve the edges.Support covered for a weekTier-1 tickets answered for a week. Refunds and policy calls stay gated to you.